These terms are the agreement between Valvasor Capital Ltd and the organisation that opens a workspace on Fuo. Accepting them binds that organisation.
They are written to be read. Where a clause protects us, it says so plainly rather than hiding behind length.
1. Who is agreeing
Us. Valvasor Capital Ltd, company number 16505609, registered at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. "We", "us", "our".
You. The company or other organisation named in the workspace. "You", "your". If you accept these terms on behalf of an organisation, you promise you are allowed to bind it, and "you" then means that organisation and not you personally.
This is a business service. It is not offered to consumers, and by accepting you confirm you are acting for purposes related to your trade or profession.
Accepting happens when someone with access to your workspace clicks to accept. We record who clicked, when, and which version they saw. That record is the evidence of this agreement.
2. What Fuo does
Fuo is software for running live and scheduled video webinars, taking registrations for them, tracking who introduced each registrant, and following up afterwards.
We provide the software and the infrastructure. We do not provide the content, and we are not a party to whatever you sell during a webinar. Section 5 is the whole of that point and is the most important section in this document for both of us.
3. Your account
You choose who has access to your workspace. Everything done under it is your responsibility — including by someone you invited, someone who still has access after they left, and someone using credentials you failed to protect.
Keep credentials secret, do not share logins between people, and tell us at security@fuo.app as soon as you think an account is compromised.
You must be at least 18 and legally able to enter into contracts.
4. What you may not do
Do not use Fuo to:
- break any law that applies to you, to us, or to the people you broadcast to;
- run a webinar promoting a pyramid or Ponzi scheme, a chain-referral scheme, or any income opportunity where earnings come mainly from recruitment rather than from selling something real;
- make earnings or income claims that you cannot substantiate, or health, medical, or financial claims that are false or misleading;
- offer financial or investment advice, credit, or securities without the authorisation the law requires for that;
- send email to people who did not ask for it, or to lists you bought, rented, scraped, or otherwise did not build yourself with the recipients' knowledge;
- upload or broadcast anything you do not have the rights to — including music, film, another company's slides, or somebody's face;
- record a person on stage who has not agreed to be recorded;
- broadcast material that is defamatory, harassing, hateful, sexually explicit, violent, or that exploits children;
- collect personal data through Fuo that you have no lawful basis to collect, or use it for something you never told the person about;
- probe, scan, or test the security of the service, circumvent limits, scrape the interface, reverse engineer any part of it, or resell access to it;
- run automated load against the service, or use it in a way that degrades it for other customers.
This list matters commercially. Distributed sales organisations are the market Fuo is built for, and the line between a legitimate distribution network and a scheme that pays for recruitment is exactly the line drawn above. We will enforce it.
You are responsible for everything you broadcast, publish, email or collect through Fuo, whether you did it yourself or one of your distributors did it under your workspace.
5. Your webinars are yours
This is the clause that protects us and it is stated in full.
You are the seller. When you present an offer during a webinar, that offer, its price, its claims, its refund policy, its delivery, its tax treatment and its compliance with consumer law are yours. We are not a party to the transaction, we do not take payment for it, and we make no promise about it to anyone.
You are the publisher. Your webinars, slides, recordings, offer text and registration pages are your content. You warrant that you have the rights to all of it, and that nothing you upload carries a virus or other malicious code. We do not review it before it goes out, and the fact that a webinar ran on Fuo is not our endorsement of it.
You are the controller of your registrants' data. They gave their details to you. You decide why. You must give them a privacy notice, name yourself in it, and honour the requests they make. Section 9 and the Data Processing Agreement set out how we help you do that.
You will not leave us holding your liability. You agree to defend us and cover our loss — including reasonable legal costs — for any claim brought by a third party arising from your content, your offers, your data collection, your emails, your distributors, or your breach of section 4. We will tell you promptly about any such claim, let you control its defence with counsel we reasonably approve, and not settle it without your agreement.
Your licence to us. You keep ownership of everything you upload. You grant us a worldwide, non-exclusive, royalty-free licence to host, transmit, encode, record, cache and display it — solely to operate the service for you. It ends when you delete the content or close the workspace, save for backup copies that expire on their normal cycle. We will not use your content to market anything, and we will not use it to train any machine-learning model.
6. Our software is ours
The platform, its code, its design, its documentation and its name stay ours. You get a non-exclusive, non-transferable right to use it while this agreement is in force, and nothing more. No rights are granted by implication.
If you send us an idea or feedback about the product, you give us a perpetual, irrevocable, royalty-free licence to use it without owing you anything. Do not send us anything confidential you are not happy for us to act on.
7. What we promise, and what we do not
We promise to provide the service with reasonable skill and care, to keep it materially as described, to run it on the infrastructure described in the Privacy Policy, and to tell you before we materially reduce what it does.
We do not promise that the service will be uninterrupted or error-free.
Live video depends on things outside our control: your camera, your microphone, your internet connection, your viewers' connections and networks, and third-party platforms — LiveKit, Cloudflare, our hosting provider, and the email systems that decide whether a message reaches an inbox. A live broadcast can fail for reasons we cannot prevent. If a webinar is commercially critical, rehearse it, and have a plan for the day it does not work.
Keep your own copies. We back up the database every night, but the backups are there to recover the service, not to be your archive. Export anything you cannot afford to lose — your registrants, your recordings — as you go.
We do not promise any level of email deliverability. Whether a message reaches an inbox is decided by the receiving provider, on the basis of your sending domain's reputation, your list, and your content.
Except for what section 7 says expressly, and to the fullest extent the law allows, the service is provided as is and we exclude all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
Service level
No service level is offered. Unless one is agreed in writing, we make no uptime commitment and offer no service credits.
8. Availability, limits and changes
We may take the service down for maintenance. Where we can plan it, we will give you notice and pick a time that does least harm.
We may impose reasonable limits on broadcast minutes, storage, recordings, email volume and registrations, and we will tell you what they are before they apply to you.
We may change the service. We will not materially reduce what it does without notice, and if a change materially harms you, you may terminate under section 11 and get a refund of any period you paid for and did not use.
9. Data protection, in short
The long form is the Data Processing Agreement at the Data Processing Agreement. It is part of this agreement, and by accepting these terms you accept it too. In outline:
- For your registrants, viewers and guests, you are the controller and we are your processor. We process their data only on your instructions.
- For your own staff's accounts and how you use the product, we are the controller. The Privacy Policy explains that.
- We use the sub-processors listed in the DPA. We will tell you before we add one, and you may object.
- You must publish a privacy notice covering what you collect through Fuo, and give us its URL so we can show it on your registration pages.
- You must have a lawful basis for everything you collect. If your basis is consent, you must actually obtain it, and be able to show that you did.
- Where you invite someone on stage, you must not record them without their agreement. The product asks them; you must not work around it.
If you break data protection law, that is your breach, not ours, and the indemnity in section 5 covers it.
10. Fees
Where a workspace is provided free of charge, during a trial or a pilot, it is provided without any fee, and the liability cap in section 12 applies at its floor.
Where fees apply, they are as agreed in writing, payable in advance, exclusive of VAT and any other tax, which you pay in addition where due. Late payment may lead to suspension under section 11 after we have given you notice. Fees already paid are not refundable except where this agreement says otherwise.
11. Suspension and termination
You may stop at any time by closing your workspace. Prepaid fees are not refunded except under section 8.
We may suspend access immediately, without notice, if we reasonably believe you are breaching section 4, if your use is harming the service or other customers, if we are required to by law, or if you have not paid after notice. We will tell you why, and we will restore access as soon as the cause is resolved.
We may terminate for a material breach you have not fixed within 30 days of our written notice, or immediately for a breach of section 4 that is serious enough that a cure is not realistic.
Either of us may terminate for convenience on 30 days' written notice.
When it ends: your access stops. For 30 days afterwards, your data stays and you may export it — ask us and we will help. After that we delete it, other than what we must keep by law and backups that expire on their normal cycle. Sections 5, 6, 7, 12, 13 and 14 survive.
12. Limits on liability
Nothing here limits liability that cannot lawfully be limited: death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or anything else the law will not let us exclude.
Subject to that:
Neither of us is liable to the other for loss of profit, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, or for any indirect or consequential loss — however caused, even if it was foreseeable.
We are specifically not liable for: revenue you expected from a webinar that failed; registrants who did not attend; sales you did not make; a recording that did not capture; email that did not arrive; a third-party platform's outage; or anything caused by your own equipment or connection.
Lost data. If your data is lost or damaged through our fault, our liability is to restore it from our most recent backup, at our cost.
Our total liability under or in connection with this agreement, in contract, tort (including negligence), breach of statutory duty or otherwise, is capped, in aggregate for all claims, at the greater of (a) the fees you paid us in the twelve months before the claim arose, and (b) £1,000. More than one claim does not raise the cap.
Your indemnity in section 5 is not subject to that cap, or to the exclusion of loss above — you cannot cap or exclude your own responsibility for claims your content or your conduct brings against us.
Any claim must be brought within twelve months of the day you became aware, or reasonably should have become aware, of what gave rise to it.
This section allocates risk between two businesses, and the fees reflect it.
13. Confidentiality
Each of us may learn things about the other that are not public. Neither will disclose them, or use them for anything other than this agreement, and each will protect them at least as carefully as its own confidential information. Each of us may share them, on a need-to-know basis, with its own staff, suppliers, professional advisers and insurers who are bound by duties of confidentiality at least as strict as these, and may use them to enforce its rights under this agreement.
This does not cover information that is already public, that was already known, that is independently developed, or that must be disclosed by law — and where the law requires disclosure, we will tell you first unless we are forbidden to.
Personal data is governed by the DPA, not by this section.
When this agreement ends, each of us will return or destroy the other's confidential information on request, except copies kept by law and backups that expire on their normal cycle.
14. General
Force majeure. Neither of us is liable for a failure caused by something beyond reasonable control, including outages at the third-party platforms this service is built on. This does not excuse paying money that is owed.
Assignment. You may not assign this agreement without our written consent. We may assign it to a group company or in connection with a sale of the business, on notice to you.
Whole agreement. These terms, the DPA and the Privacy Policy are the entire agreement, and replace anything said before. Neither of us relied on any statement that is not written here — except that nothing excludes liability for fraudulent misrepresentation.
No waiver. Not enforcing something once does not give it up.
Severability. If a clause is unenforceable, the rest stands, and that clause is read as narrowly as needed to make it work.
No partnership. We are independent contractors. Nothing here makes either of us the other's agent, partner or employee.
Third parties. Nobody other than you and us may enforce this agreement, except where the DPA or the Standard Contractual Clauses give data subjects rights.
Notices. To you: to the email address on your workspace. To us: legal@fuo.app, with a copy to the registered office in section 1. A notice sent by email counts as a written notice.
Publicity. We may name you as a customer, with your name and logo, on our website and in our sales material. Tell us at legal@fuo.app and we will stop.
Changes to these terms. We may update them. Material changes get 30 days' notice by email, and if you do not accept them you may terminate before they take effect, with a refund of any period you paid for and will not use. Continuing to use Fuo after that is acceptance.
Law and jurisdiction. This agreement, and anything arising out of it including non-contractual disputes, is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact: legal@fuo.app · Valvasor Capital Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom